Twitter's direct message rules, explained
By Meg Dowell
If you've been on X (Formerly Twitter) for the past year or so, you've likely noticed some of the less favorable changes that have rolled out impacting those who don't pay a fee to use the app.
Among features such as appearing in For You recommendations, Twitter has also removed the ability to send certain accounts direct messages. Unless, of course, your account is verified -- which also requires paying a subscription fee.
Who can you message for free on Twitter?
As of July 2024, Twitter users can message accounts that follow them as long as the account has their DMs open (accessible to followers). Users can change their Direct Message settings to choose who can and cannot message them through the app.
If someone has their settings up so that only verified users can reach out to them, and you aren't, you won't be able to contact them privately (again, unless they're following you). Even if you're following them, if they aren't following you back, you won't be able to reach out.
How to change direct message settings on Twitter
Start by going to Settings > Privacy and Safety > Direct Messages. In the Direct Messages tab, users can select who they want to receive Direct Message Requests from (no one, verified accounts, or everyone).
If you don't want people you don't know to send messages, you can select "no one." You'd have to be the one to reach out to someone first -- depending on what the Direct Message settings look like on their end.
Who can you message on Twitter if you pay for Premium?
You'll be able to send message requests to non-followers who have the "verified accounts" toggle on in their Direct Message settings.
Other Premium benefits include being able to edit posts, become verified, and the ability for longer posts, plus more paywalled features.